Who we are
Edinburgh Jazz and Blues Festival, 89 Giles Street, Edinburgh, EH6 6BZ
We are registered as a Scottish Charity, and our registration number is: SCSC012211
Any electronic communications will be made in accordance with the Privacy and Electronic Communications Regulations (PECR).
What information we collect
We only collect personal information that is necessary to meet our business needs and to provide you with the services you have requested. We collect the personal data that you may volunteer as part of volunteering, ticket bookings, donating, newsletter sign-ups, audience surveys, membership schemes and participation feedback forms.
Personal information we collect may include: your name, title, date of birth, postal address, email address, phone number, ticket purchase and event registration / attendance, contact preferences, gift information, Gift Aid status,details of correspondence sent to you or received from you, donor status, employment information and professional activities, survey data and feedback and any other information provided by yourself at the request of EJBF.
What we do with your information
Data we hold may be used to send you promotional, marketing or fundraising information by post, telephone or electronic means. These types of communications can include:
- Informing you of events, services or products related to EJBF such as concerts, year-round events and Learning & Engagement activity.
- News and updates about EJBF festival brochures, and marketing e-newsletters.
- Occasional targeted requests to consider giving financial support to EJBF, or to ask you to consider supporting us in other ways such as a volunteering.
- Surveys for market research purposes.
- Communications to manage our Patrons scheme
- Communications to manage our Learning and Engagement programmes
You can opt out of any / all of our communications at any point simply by contacting firstname.lastname@example.org
We many also use your information to help us identify and report on who is engaging with our work and understand how we can improve our services, products or information.
There are some participant, ticket buyer and donation communications that we are required to send regardless of your contact preferences. These are essential communications, deemed necessary to fulfil our contractual obligations to you. This would include thank you letters and other donor communications and communications informing you of changes or cancellations to concerts and events you have booked for.
There are two main kinds of cookies: session cookies and persistent cookies. Session cookies are deleted from your computer when you close your browser, whereas persistent cookies remain stored on your computer until deleted, or until they reach their expiry date.
These cookies are placed in the browser file of your computer or device in order that we can monitor the number of visitors accessing the website and their journeys through and dwell time there, so we can improve the services we offer and the layout and functionality of the site. The delivery of cookies will enable us to ensure you are receiving the best service while accessing our website. You can delete these cookies from your computer, however you may find that you are not able to receive the best experience while on this website.
Most browsers allow you to refuse to accept cookies. It is easy to manage your cookies by adjusting your browser settings. For more information about cookies and how to opt-out, visit www.aboutcookies.org or www.allaboutcookies.org.
HOW CAN I ACCESS THE INFORMATION ABOUT ME?
You can ask us if we are keeping any personal data about you and you can also request to receive a copy of that personal data – this is called a Subject Access Request.
To make a Subject Access Request you will need to provide adequate proof of identity such as a copy of your passport, birth certificate or driving licence before your request can be processed. Once we have received your Subject Access Request, and proof of identity, you will receive a response from us within 40 days and you will be able to get copies of any information we hold on you. However, exemptions to disclosure may apply in some circumstances.
Subject Access Requests should be sent by email to email@example.com or write to us at Edinburgh Jazz and Blues Festival, 89 Giles Street, Edinburgh, EH6 6BZ
At any time you may request that we delete or correct your personal information. If you wish to correct any information on you held by EJBF, simply contact firstname.lastname@example.org
We regularly review our privacy notice and may make changes from time to time. Any changes made will be posted to this page and will apply from the time we post them. This privacy statement was last changed on 9 July 2020.
How to contact us
If you have any comments on our privacy notice, or information we hold about you please contact us by email at email@example.com or write to us at Edinburgh Jazz and Blues Festival, 89 Giles Street, Edinburgh, EH6 6BZ